Yes, you may cancel your plan at any time.

Our cancellation policy is as follows:

  • If you remain a member for 1 year or your pet has unfortunately passed away, you will be able to withdraw your deposit + any unused care contributions back in full!

  • If you cancel during your first year, you will, unfortunately, forfeit your initial deposit ($55/dog, $25/cat) which will be used to help offset future community expenses.

  • However, if you have been accepted to the community or you are within the first 30 days of your Eusoh membership, you are free to cancel at any time and will be able to withdraw your initial payments without penalty.

If you have any further questions about our cancellation policy please contact us at support@eusoh.com.

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